All around great experience start to finish. I would use them again and highly recommend this company.
I would like send a recognition out to Tom and his teammate. They knew of my concern of my 1954 hard wood floors and were ever so careful. Plus my chairs look great. Cindy should also be recognized for her up front customer service. I couldn't even get people to respond to me at other companies. Working with people like Cindy and Tom was a pleasure. I just moved to AH and asked a few people for recommendations, no one had anything nice to say about the people they hired. I now do, and I will let them know.
Highly recommend services. Fast service, attention to detail and very professional approach. Delivery of service in the time windows that were provided. Courteous and very friendly staff on site. We had a flooded kitchen and basement as a result of fridge leak and their water mitigation service was excellent. Cleaned up very well. A good , 1st class operation!
I had a huge mess from a broken steam pipe. They came quickly, responded cheerfully and took care of the problem efficiently. They also cheerfully came in the middle of the sub-zero weather to clean my carpet again this year. Job well done for a reasonable price.
We had our carpets cleaned yesterday (7/12/18); having decided to come back to Duraclean after several years (of paying way too much) with another service. Cindy Gillespie was fantastic; a wonderful help in getting everything taken care of, and the technician, Tom Gerace, did a wonderful job. Great service, great price; highly recommended!
We called Duraclean with concerns of mold. The salesman came out the same day, inspected, advised us there was no mold, but what we could do to prevent it. No hard sell, no fear factor, like we received from other companies we contacted. We also requested a quote on carpet cleaning. The technician came out the following week and did an excellent job on both services. I cannot believe how clean my old berber carpet is! Great job all around.
What a great experience! The crews was outstanding and so thankful Mindy came in. As they say, it's not clean until it's Diraclean!
I've met Mindi through networking events. I've decided to finally take the time to write this. She represents Duraclean 24/7. Every event I attend, she is there representing the company. Should anybody need restoration/specialty cleaning, Mindi is my go to person! I am not waiting for a flood lol... But I am waiting for my carpets to get dirty...
Cleaned all the carpeting in our church as well as striped and waxed all the tiling. The team was very professional and personable - job done efficiently and with no inconvenience to us. I would recommend them for home or office. Had one person say they had been a member of this church for 40 years and never saw the carpet look so great!!! Price was great too.