Trust Water Damage Cleanup to Our Experienced Team
Experiencing water damage can feel overwhelming, but you can limit the stress of water damage restoration by calling Duraclean. You can have peace of mind knowing that your property is in the hands of experienced water mitigation experts.
Water damage can lead to serious property damage and mold if it isn’t handled quickly. Duraclean minimizes the harm to your property by answering your emergency calls 24/7 and working to restore your home or business back to normal as quickly as possible. If you need help with water damage restoration, call right away.
Expect High-Quality Service
90+ Years In Business
Duraclean has been earning the trust of our customers with our outstanding water damage restoration services for over 90 years.
Certified & Experienced Team
Your property will benefit from our knowledgeable and experienced team. All of our technicians are carefully trained and certified.
We Work With Your Insurance
We work directly with your insurance on your behalf so that you can focus on other matters.
24-Hour Emergency Response
Water damage doesn't wait for regular business hours to strike, and neither do we. We answer emergency calls 24/7/365.
Fast Water Damage Cleanup
The longer water damage is unaddressed, the bigger the damage can grow. You can call Duraclean 24 hours a day for help. We will get started on the drying and restoration process as soon as possible. Our fast response helps you get your home or business back to normal sooner. Call us to get started.
Duraclean’s Rapid Response Procedures:
1. Source Elimination
The first step of any water removal process is to ensure the source has been identified and stopped. In most cases, Duraclean responds to losses where a plumber has already fixed the source of the damage. If you need a referral for a great local plumber, Duraclean is happy to help.
2. Identifying the Type and Extent of Damage
We’ll inspect the building and determine what kind of damage has occurred, where it occurred, and to what extent.
3. Evaluating the Loss
We assess the type of water contamination (Category 1, 2, or 3) to determine what can be restored. The three categories include:
Category 1: Clean water from sources like broken water supply lines, falling rainwater, and uncontaminated tub or sink overflow.
Category 2: Partially contaminated water from sources like broken dishwashers and washing machines, toilet bowl overflow (urine only), and broken aquariums.
Category 3: Grossly contaminated water that could contain pathogens, toxins, or other harmful agents. This comes from sources like sewage, waste line backup, or flooding from seawater, rivers, or streams.
4. Water Removal
We use water extraction equipment and evaporation to remove standing water and moisture.
5. Drying
We dry out the building structure and materials in it as quickly as possible.
6. Antimicrobial Application
Antimicrobials are used if necessary. The contamination of the water damaging your home and how long it has been damaged will influence whether or not we use antimicrobial agents.
7. Content Restoration
We work with you to limit the damage to your personal belongings. This can include things like moving furniture and securing or removing other belongings that could be harmed by prolonged moisture exposure.
Water Damage Tips
- Shut off water and/or call a plumber to come and assist in fixing the problem
- Call Duraclean, a certified restoration company to secure property and mitigate damages
- Report water damage to your insurance agent/company
- Document damages with photographs
- Be cautious of the possible contaminants in the affected environment and contents
- Do not allow children, pets or the elderly in the affected areas
- Keep windows closed
- Notify your Duraclean Restoration representative immediately of any concerns with items of high sentimental or real value. Items that are mitigated sooner than later have a better chance of being restored
- Do not turn off or move equipment without contacting Duraclean Restoration. Notify us of any power failure issues
Tackling Mold Growth
While all water damage runs the risk of developing mold, the chances of mold growth drop significantly if the water damage is properly mitigated by professionals within 72 hours. In the case of mold growth, call Duraclean for expert mold remediation services.
3 Steps To a Clean & Restored Property
Cleaning and restoring your home or business shouldn’t be a hassle. Just give us a call and see how easy it is!
Step 1
Let us know about your situation. We can respond to emergency calls 24/7.
Step 2
Our team uses professional techniques to dry your property and limit the damage.
Step 3
Your life can return to normal, free from the burden of water damage.Plan Ahead With Our Emergency Response Agreement
Alleviate the stress of future water damage emergencies by planning ahead with Duraclean’s Emergency Response Agreement (ERA). With our ERA, you can:
- Establish a qualified restoration contractor who will prioritize your needs
- Get advance knowledge of pricing and procedures for emergency response
- Learn more about Duraclean’s qualifications as emergency damage responders
Call Duraclean today to learn more and set up a plan with emergency responders you know and trust.
Frequently Asked Questions
Your water damage coverage depends on your insurance policy. A representative from your insurance carrier can answer your questions. Duraclean works with you and your insurance company to make the process as smooth as possible.
Shut off the water, and call a plumber to help fix the source of the problem. Call Duraclean to help with water damage mitigation. We can help you notify your insurance company and document the damage.
In general, stay out of the affected areas as much as possible. Practice extra caution if the water is contaminated. Keep windows closed, and follow the instructions our on-site technicians give you for the best results.
Your insurance policy should address coverage for “Additional Living Expenses” and/or “Loss of Use.” A representative from your insurance will be able to answer any of your further questions. Duraclean can help move your personal property to a relocation site after proper evaluation and cleaning.
Drying equipment will be on-site until the area is completely dry. The area may look or feel dry, but that can be deceiving. We use professional moisture meters and will keep you informed of the progress.
The products we use vary based on the situation. Duraclean can provide you with a Safety Data Sheet for any products being used on your property if you would like. Let us know if you have any chemical sensitivities or other health concerns.
